This survey details the responses of contact center executives as to the top training challenges for the year ahead. Some 56 percent of respondents stated that adequately training staff in new products and methodologies is a significant challenge.
What are the top contact center training challenges for the year ahead?*
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Unisphere Media. (August 24, 2011). What are the top contact center training challenges for the year ahead?* [Graph]. In Statista. Retrieved April 23, 2024, from https://www.statista.com/statistics/234904/call-center-training-challenges/
Unisphere Media. "What are the top contact center training challenges for the year ahead?*." Chart. August 24, 2011. Statista. Accessed April 23, 2024. https://www.statista.com/statistics/234904/call-center-training-challenges/
Unisphere Media. (2011). What are the top contact center training challenges for the year ahead?*. Statista. Statista Inc.. Accessed: April 23, 2024. https://www.statista.com/statistics/234904/call-center-training-challenges/
Unisphere Media. "What Are The Top Contact Center Training Challenges for The Year Ahead?*." Statista, Statista Inc., 24 Aug 2011, https://www.statista.com/statistics/234904/call-center-training-challenges/
Unisphere Media, What are the top contact center training challenges for the year ahead?* Statista, https://www.statista.com/statistics/234904/call-center-training-challenges/ (last visited April 23, 2024)
What are the top contact center training challenges for the year ahead?* [Graph], Unisphere Media, August 24, 2011. [Online]. Available: https://www.statista.com/statistics/234904/call-center-training-challenges/