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Leading kitchen cabinet brands in the U.S. 2019, by customer satisfaction

This statistic depicts the leading kitchen cabinet brands in the United States in 2019, by customer satisfaction. In that year, J.D. Power and Associates' "Kitchen cabinet satisfaction study" found that Ikea's Sektion cabinet brand was the most satisfying kitchen cabinet brand for U.S. consumers, with a satisfaction rating of 857.

Leading kitchen cabinet brands in the United States in 2019, by customer satisfaction

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Source

Release date

August 2019

Region

United States

Survey time period

January to April 2019

Number of respondents

1,512 respondents

Special properties

Customers who purchased cabinets within the previous 12 months

Supplementary notes

Rankings are based on numerical scores, and not necessarily on statistical significance. The study measures customer satisfaction based on five key factors: design features (such as variety of cabinet colors/finishes and range of sizes and shapes available); ordering and delivery (including ease of ordering, condition of products at delivery and timeliness of delivery); price; operational performance (including smoothness of drawer slides and sturdiness of cabinet joinery); and warranty.

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Statistics on "Furniture retail in the U.S."

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