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Share of mobile banking users among mobile phone owners in the U.S. 2009-2016
Share of mobile banking users among mobile phone owners in the U.S. 2009-2016
Share of mobile banking users among mobile phone owners in the United States from 2009 to 2016
This statistic presents the share of mobile banking users among mobile phone owners in the United States from 2009 to 2011 and a forecast thereof until 2016. In 2011, 29 percent of the mobile phone owners accessed banking services on their mobile phones and this number was predicted to increase to 51 percent in 2016.
Mobile banking – additional information
Mobile phones are one of the most popular devices owned, and are used for personal and business purposes by people worldwide. In the United States, the mobile phone penetration rate reached 78.1 percent in 2013 and 81.5 percent of the population was predicted to have a mobile phone by 2018. Following the development of smartphone technology, mobile banking is gradually becoming a more popular channel of client communication with banks.
The number of mobile banking users in the United States was projected to increase from 57 million in 2011 to 111 million in 2016. The use of mobile banking is most popular among users in the 18-29 age group.
The most common activities related to mobile banking are checking account balances or recent transactions, downloading mobile bank applications and transferring money. Although the possibility of accessing bank services in any place is very convenient, a lot of people decide not to use this option. Reasons for not using mobile banking services include transaction security concerns, lack of necessity to use mobile banking as traditional banking channels meet the customer’s needs, and inconvenience of performing banking operations on the relatively small screen of a mobile phone.
Share of mobile banking users among mobile phone owners in the United States from 2009 to 2016
Loading statistic...
| Share of mobile banking users | |
|---|---|
| 2009 | 18% |
| 2010 | 19% |
| 2011 | 29% |
| 2012* | 33% |
| 2013* | 38% |
| 2014* | 42% |
| 2015* | 46% |
| 2016* | 51% |
| Share of mobile banking users | |
|---|---|
| 2009 | 18% |
| 2010 | 19% |
| 2011 | 29% |
| 2012* | 33% |
| 2013* | 38% |
| 2014* | 42% |
| 2015* | 46% |
| 2016* | 51% |
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More information
This statistic presents the share of mobile banking users among mobile phone owners in the United States from 2009 to 2011 and a forecast thereof until 2016. In 2011, 29 percent of the mobile phone owners accessed banking services on their mobile phones and this number was predicted to increase to 51 percent in 2016.
Mobile banking – additional information
Mobile phones are one of the most popular devices owned, and are used for personal and business purposes by people worldwide. In the United States, the mobile phone penetration rate reached 78.1 percent in 2013 and 81.5 percent of the population was predicted to have a mobile phone by 2018. Following the development of smartphone technology, mobile banking is gradually becoming a more popular channel of client communication with banks.
The number of mobile banking users in the United States was projected to increase from 57 million in 2011 to 111 million in 2016. The use of mobile banking is most popular among users in the 18-29 age group.
The most common activities related to mobile banking are checking account balances or recent transactions, downloading mobile bank applications and transferring money. Although the possibility of accessing bank services in any place is very convenient, a lot of people decide not to use this option. Reasons for not using mobile banking services include transaction security concerns, lack of necessity to use mobile banking as traditional banking channels meet the customer’s needs, and inconvenience of performing banking operations on the relatively small screen of a mobile phone.
Show moreMobile banking – additional information
Mobile phones are one of the most popular devices owned, and are used for personal and business purposes by people worldwide. In the United States, the mobile phone penetration rate reached 78.1 percent in 2013 and 81.5 percent of the population was predicted to have a mobile phone by 2018. Following the development of smartphone technology, mobile banking is gradually becoming a more popular channel of client communication with banks.
The number of mobile banking users in the United States was projected to increase from 57 million in 2011 to 111 million in 2016. The use of mobile banking is most popular among users in the 18-29 age group.
The most common activities related to mobile banking are checking account balances or recent transactions, downloading mobile bank applications and transferring money. Although the possibility of accessing bank services in any place is very convenient, a lot of people decide not to use this option. Reasons for not using mobile banking services include transaction security concerns, lack of necessity to use mobile banking as traditional banking channels meet the customer’s needs, and inconvenience of performing banking operations on the relatively small screen of a mobile phone.
- Show sources information
- Show publisher information
- Release date
- July 2012
- Region
- United States
- Survey time period
- 2009 to 2011
- Age group
- 8-19 years
- Special properties
- Mobile phone users
- Supplementary notes
- * Forecast.
Source
- Show sources information
- Show publisher information
- Release date
- July 2012
More information
- Region
- United States
- Survey time period
- 2009 to 2011
- Age group
- 8-19 years
- Special properties
- Mobile phone users
- Supplementary notes
- * Forecast.
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- Share of people who use mobile banking in Belgium, Luxembourg and the Netherlands (Benelux) from 2015 to 2016
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- Please indicate how often you bought the following new products and services (financial products) via the Internet in the past 12 months?
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- Total number of cases of online banking fraud in Belgium from 2006 to 2018*
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- Online banking penetration in Luxembourg from 2005 to 2017
- Share of individuals who use online banking in Luxembourg as of March 2015, by frequency*
- Leading reasons for not using mobile banking operations in Luxembourg in 2016*
- Share of individuals who use mobile banking operations in Luxembourg in 2016, by age group*
- Smartphone apps with the highest reach in the Netherlands as of 2018*
- Online banking penetration rate in the Netherlands from 1st half 2016 to 2nd half 2017
- Online banking penetration rate on mobile devices in the Netherlands from 1st half 2016 to 2nd half 2017, by gender
- Share of individuals from 12 years and older using online financial services in the Netherlands from 2012 to 2018, by gender
- Share of individuals using internet banking in the Netherlands from 2012 to 2018, by gender
- Share of individuals using online financial services in the Netherlands from 2012 to 2018, by age group
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