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U.S. customer satisfaction with online and mobile banking offers in 2012

Published by Statista Research Department, Oct 29, 2012
This statistic gives information on the percentage of U.S. banking customers who think access to their bank's online and mobile services is excellent as of February 2012, by bank type. It was found that 66 percent of all U.S. banking customer deemed their bank's online and mobile services as excellent.

Share of U.S. banking customers who think access to their bank's online and mobile services is excellent as of February 2012, by bank type

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Sources

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Release date

October 2012

Region

United States

Survey time period

February 2012

Special properties

Online banking users

Supplementary notes

Note: The results depict answers rated 8 - 10 on a 10-point scale. The source does not provide information regarding the age or number of respondents.

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