Holiday shopping: U.S. consumers' interactions with store associates 2012-2013

Holiday shopping: what U.S. consumers expect from interactions with store associates in 2012 and 2013

Holiday shopping: U.S. consumers' interactions with store associates 2012-2013 This statistic depicts what U.S. consumers expect from interactions with store associates while shopping for holiday gifts in 2012 and 2013. The 2013 survey revealed that 25 percent of respondents hoped that store associates would assist them with finding gifts.
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Holiday shopping: what U.S. consumers expect from interactions with store associates in 2012 and 2013

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20122013
Is knowledgeable about products63%65%
Helps me check out quickly58%62%
Lets me know about discounts/ offers56%54%
Greets me promptly with a welcoming attitude42%44%
Has the ability to match any other retailer's prices38%35%
Assists me with finding gifts28%25%
20122013
Is knowledgeable about products63%65%
Helps me check out quickly58%62%
Lets me know about discounts/ offers56%54%
Greets me promptly with a welcoming attitude42%44%
Has the ability to match any other retailer's prices38%35%
Assists me with finding gifts28%25%
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This statistic depicts what U.S. consumers expect from interactions with store associates while shopping for holiday gifts in 2012 and 2013. The 2013 survey revealed that 25 percent of respondents hoped that store associates would assist them with finding gifts.
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