Percentage change in use of VoIP 2010-2012, by country

*Base: All respondents, UK=1065, France=1016, Germany=1024, Italy=1015, USA=1010, Japan=1004, Spain=1001, Australia=1007

The original survey question was as follows: Which, if any, of these methods do you use to communicate MORE than you did two years ago? And which of them do you use to communicate LESS than you did two years ago?

Note: the net change figures give the percentage of respondents who selected MORE minus the percentage of respondents who selected LESS.