PCs: consumer satisfaction ratings in North America in 2013, by manufacturer

This statistic shows the share of North American computer customers who reported being very satisfied with the computer they bought over the past 6 months as of February 2013. Apple customers were most likely to report satisfaction, with 84% reporting being very satisfied.

Share of consumers who purchased a PC in the past 6 months and were very satisfied with their purchase as of February 2013, by PC manufacturer**

Percent very satisfied
Apple84%
Samsung65%
ASUS61%
Dell58%
Lenovo55%
Hewlett-Packard52%
Toshiba50%
Acer39%
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Source

Release date

February 2013

Region

North America

Survey time period

February 2013*

Number of respondents

2,465 respondents

Age group

8-19 years

Supplementary notes

*The source did not provide information on the exact dates that the survey was conducted, or the method for collecting results.
**Subjects were asked their level of satisfaction with the computer they bought over the past 6 months.

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Statistics on "U.S. PC market"

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