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Brand criticism: leading smartphone brands 2012-2013, by social media conversations

This graph displays the share of negative comments made about top smartphone brands during their launch events; the iPhone 5 received the highest share of negative comments, with 20 percent, while the Galaxy S4 experienced a share of a little over 10 percent of negative comments during its launch day.

Share of negative social media conversations about selected smartphone brands from 2012 to 2013

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Source

Release date

July 2013

Region

Worldwide

Survey time period

Respective launch days 2012 to 2013

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Statistics on "Smartphones in Italy"

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