IBM number of employees 2000-2020
In 2020, American tech company IBM employed around 346 thousand people worldwide. IBM has been facing declining revenues and consequently is trying to restructure its business model, which could partly explain the decreasing number of current employees.
Valuing employee skillset and retention
In the instances of skilled employees that the company would like to retain, the tech industry is notorious for a high turnover rate of 13 percent. IBM faces this familiar tenure problem and recently advanced its artificial intelligence (AI) work devoted to the retention of its most skilled employees and purchased a patent for a ‘’predictive attrition program’’ to predict employee departure and prescribe actions to intervene. IBM’s AI has been a significant source of its research and development costs, in particular its artificial intelligence software Watson, making it one of the top five business intelligence software vendors. However, it is unclear if Watson can give IBM the revenue boost it needs, as IBM’s revenue has stagnated in recent years.
Valuing employee skillset and retention
In the instances of skilled employees that the company would like to retain, the tech industry is notorious for a high turnover rate of 13 percent. IBM faces this familiar tenure problem and recently advanced its artificial intelligence (AI) work devoted to the retention of its most skilled employees and purchased a patent for a ‘’predictive attrition program’’ to predict employee departure and prescribe actions to intervene. IBM’s AI has been a significant source of its research and development costs, in particular its artificial intelligence software Watson, making it one of the top five business intelligence software vendors. However, it is unclear if Watson can give IBM the revenue boost it needs, as IBM’s revenue has stagnated in recent years.
