U.S. customer satisfaction e-government service websites 2018

U.S. customer satisfaction with leading e-government websites as of 1st half 2018 (index score)

U.S. customer satisfaction e-government service websites 2018 This statistic presents the highest-ranked e-government websites based on U.S. consumer satisfaction index rating. As of the second half of 2018, the Extra Help with Medicare Prescription Drug Plan Costs page was ranked first with with a satisfaction rating score of 91 index points.
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U.S. customer satisfaction with leading e-government websites as of 1st half 2018 (index score)

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Index score (100 point scale)
SSA Extra Help with Medicare Prescription Drug Plan Costs—socialsecurity.gov/i102091
SSA Retirement Estimator—ssa.gov/estimator90
SSA - my Social Security—ssa.gov/myaccount89
SSA iClaim—socialsecurity.gov/applyonline88
TREASURY Electronic Federal Tax Payment System—eftps.com87
DHS U.S. Citizenship and Immigration Services Resource Center—uscis.gov/portal/site/uscis/citizenship86
OPM Office of Personnel Management: Retirement Services—servicesonline.opm.gov86
SEC U.S. Securities and Exchange Commission—investor.gov85
HHS National Women's Health Information Center (NWHIC)—womenshealth.gov84
NASA NASA main website—nasa.gov83
Index score (100 point scale)
SSA Extra Help with Medicare Prescription Drug Plan Costs—socialsecurity.gov/i102091
SSA Retirement Estimator—ssa.gov/estimator90
SSA - my Social Security—ssa.gov/myaccount89
SSA iClaim—socialsecurity.gov/applyonline88
TREASURY Electronic Federal Tax Payment System—eftps.com87
DHS U.S. Citizenship and Immigration Services Resource Center—uscis.gov/portal/site/uscis/citizenship86
OPM Office of Personnel Management: Retirement Services—servicesonline.opm.gov86
SEC U.S. Securities and Exchange Commission—investor.gov85
HHS National Women's Health Information Center (NWHIC)—womenshealth.gov84
NASA NASA main website—nasa.gov83
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This statistic presents the highest-ranked e-government websites based on U.S. consumer satisfaction index rating. As of the second half of 2018, the Extra Help with Medicare Prescription Drug Plan Costs page was ranked first with with a satisfaction rating score of 91 index points.
Show more
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