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Customer retention and acquisition - requirements for banks 2010

Requirements for banks regarding customer retention and acquisition in 2010 (from the perspective of retail bank CEOs)

by Statista Research Department, last edited Sep 1, 2010
Customer retention and acquisition - requirements for banks 2010 This graphic describes the requirements for banks in terms of customer retention and acquisition from the perspective of the retail bank CEOs. 31 percent of CEOs consider bonuses for loyal customers an important or very important requirement.
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Requirements for banks regarding customer retention and acquisition in 2010 (from the perspective of retail bank CEOs)

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