This graphic describes the requirements for banks in terms of customer retention and acquisition from the perspective of the retail bank CEOs. 31 percent of CEOs consider bonuses for loyal customers an important or very important requirement.
Requirements for banks regarding customer retention and acquisition in 2010 (from the perspective of retail bank CEOs)
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Starter Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$199 USD / Month *
Professional Account
Full access
Business Solutions including all features.
* Prices do not include sales tax.
Other statistics that may interest you Statistics on
About the industry
10
- Premium Statistic Largest banks in the UK 2023, by total assets
- Basic Statistic Retail client assets at JPMorgan Chase 2014-2022
- Premium Statistic Client assets at JPMorgan Chase 2013-2022, by region
- Premium Statistic Total assets of banks in Europe Q4 2022, by country
- Basic Statistic Net revenue of JPMorgan Chase 2006-2022
- Premium Statistic Quarterly assets of banking industry in Europe 2015-2023
- Basic Statistic Total assets of JPMorgan Chase 2006-2022
- Basic Statistic Number of employees of JPMorgan Chase 2008-2022
- Basic Statistic Net income of JPMorgan Chase 2005-2022
- Basic Statistic Market capitalization of JPMorgan Chase 2010-2022
About the region
10
- Basic Statistic Client assets at JPMorgan Chase 2013-2022, by client segment
- Basic Statistic Total assets of Crédit Agricole 2012-2023
- Premium Statistic Market capitalization of Credit Suisse 2005-2022
- Premium Statistic Tier 1 ratio of Credit Suisse 2012-2022
- Basic Statistic Number of employees of Credit Suisse 2005-2022
- Basic Statistic Tier 1 capital ratio at Deutsche Bank 2009-2023
- Premium Statistic Credit exposure of Deutsche Bank 2023, by region
- Premium Statistic Liabilities of Deutsche Bank 2006-2023
- Premium Statistic Net income to shareholders of Credit Suisse 2007-2022
- Basic Statistic Total shareholder dividend value of Barclays 2010-2023
Selected statistics
10
- Basic Statistic Total assets of Banco Santander 2001-2023
- Premium Statistic Number of Deutsche Bank customers 2012-2014, by segment
- Basic Statistic Total assets of the Industrial and Commercial Bank of China 2012-2022
- Premium Statistic Operating income of the Industrial and Commercial Bank of China 2012-2022
- Basic Statistic Total assets of the Bank of Communications 2012-2022
- Premium Statistic Revenue of the Bank of Communications 2022
- Basic Statistic Total assets of the China Construction Bank 2012-2022
- Basic Statistic Return on average common shareholder equity at Goldman Sachs 2009-2023
- Premium Statistic Net interest income of Deutsche Bank 2006-2023
- Premium Statistic Employee compensation and benefits at Deutsche Bank 2006-2022
Other regions
10
- Premium Statistic Number of banks operating in the UK 2023, by country of origin
- Premium Statistic Number of commercial bank branches per 100,000 adults in Kenya 2005-2019
- Premium Statistic Number of employees per bank branch in Turkey 2014-2018
- Premium Statistic Central America: main banks based on equity 2019
- Premium Statistic Leading M&A advisors in China Q1 2020, based on value of transactions
- Premium Statistic Most trusted bank or financial service company in Finland 2020
- Premium Statistic Total assets of banks Europe 2014-2019
- Basic Statistic Value of customer deposits in Banco Santander 2004-2023
- Premium Statistic Total assets of Jyske Bank A/S 2009-2021
- Premium Statistic Société Générale: group credit risk exposure 2021, by geographic area
Related statistics
10
- Basic Statistic Net profit of the largest banks in the UK 2023
- Premium Statistic Largest banks worldwide 2023, by market capitalization
- Premium Statistic Largest banks in Italy 2023, by number of branches
- Basic Statistic Leading banks in the UK 2023, by customer satisfaction
- Basic Statistic Number of complaints against leading banks in the UK H1 2023
- Premium Statistic Leading global M&A investment banks 2023, by fees
- Premium Statistic Largest cooperative banks in Europe 2021, by total assets
- Premium Statistic Value of customer deposits of Société Générale 2022, by type of deposit
- Premium Statistic Central America: leading banks 2019, based on deposits
- Premium Statistic Value of green financing by Europe's largest banks 2020
Further related statistics
10
- Leading banks in the Middle East in 2023, by brand value
- Net revenue from investment banking at Goldman Sachs 2009-2023
- Main employment centers of HSBC in 2023, by number of employees
- Total assets of HSBC 2007-2023
- Total assets of HSBC in North America 2011-2023
- Number of employees at HSBC 2010-2023
- Non-statutory profit and loss before impairment of the NatWest group 2015-2023
- NatWest group cost income ratio 2012-2023
- NatWest group value of deposits 2016-2023
- NatWest group total income of the Ulster Bank Rol 2012-2023
Further Content: You might find this interesting as well
Statistics
- Leading banks in the Middle East in 2023, by brand value
- Net revenue from investment banking at Goldman Sachs 2009-2023
- Main employment centers of HSBC in 2023, by number of employees
- Total assets of HSBC 2007-2023
- Total assets of HSBC in North America 2011-2023
- Number of employees at HSBC 2010-2023
- Non-statutory profit and loss before impairment of the NatWest group 2015-2023
- NatWest group cost income ratio 2012-2023
- NatWest group value of deposits 2016-2023
- NatWest group total income of the Ulster Bank Rol 2012-2023
Bankmagazin. (September 1, 2010). Requirements for banks regarding customer retention and acquisition in 2010 (from the perspective of retail bank CEOs) [Graph]. In Statista. Retrieved April 25, 2024, from https://www.statista.com/statistics/270244/requirements-for-banks-regarding-customer-retention-and-acquisition/
Bankmagazin. "Requirements for banks regarding customer retention and acquisition in 2010 (from the perspective of retail bank CEOs)." Chart. September 1, 2010. Statista. Accessed April 25, 2024. https://www.statista.com/statistics/270244/requirements-for-banks-regarding-customer-retention-and-acquisition/
Bankmagazin. (2010). Requirements for banks regarding customer retention and acquisition in 2010 (from the perspective of retail bank CEOs). Statista. Statista Inc.. Accessed: April 25, 2024. https://www.statista.com/statistics/270244/requirements-for-banks-regarding-customer-retention-and-acquisition/
Bankmagazin. "Requirements for Banks regarding Customer Retention and Acquisition in 2010 (from The Perspective of Retail Bank Ceos)." Statista, Statista Inc., 1 Sep 2010, https://www.statista.com/statistics/270244/requirements-for-banks-regarding-customer-retention-and-acquisition/
Bankmagazin, Requirements for banks regarding customer retention and acquisition in 2010 (from the perspective of retail bank CEOs) Statista, https://www.statista.com/statistics/270244/requirements-for-banks-regarding-customer-retention-and-acquisition/ (last visited April 25, 2024)
Requirements for banks regarding customer retention and acquisition in 2010 (from the perspective of retail bank CEOs) [Graph], Bankmagazin, September 1, 2010. [Online]. Available: https://www.statista.com/statistics/270244/requirements-for-banks-regarding-customer-retention-and-acquisition/