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Time spent using telecoms services in the United Kingdom (UK) 2008-2013, by type

This statistic illustrates the average time spent using telecommunications services per month in the United Kingdom (UK) in 2008 and 2013. In 2013, the time spent using fixed internet on a PC or laptop was 24 hours per month per person.

Time spent using telecommunications services in the United Kingdom (UK) 2008 and 2013, by type

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Release date

August 2014


United Kingdom

Survey time period

2008 and 2013

Supplementary notes

Ofcom/operators/ComScore MMX, UK, home and work panel, January to December 2008 and January to December 2013 /US Census Bureau/ComScore GSMA MMM, UK, browser access only, on-network, December 2012 and December 2013.
Includes estimates where Ofcom does not receive data from operators; voice calls include incoming and outgoing calls; fixed voice call figures include NTS voice calls; mobile messaging figures assume an average of two minutes per SMS and MMS message and one minute per IM message; Ofcom’s estimates of fixed and mobile internet use per person are based on comScore data and exclude time spent watching online video and listening to streamed music; Mobile internet use includes on-network traffic only, and excludes time spent using internet connected mobile applications or streaming.

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