Mobile internet: user patience with mobile website loading times

The statistic shows the amount of time mobile internet users are willing to wait for a website on their mobile device to load.16 percent of the respondents are willing to wait 3 seconds before leaving the site. Furthermore, only 26 percent of the respondents are willing to wait more than 5 seconds.

How long are you willing to wait for a single webpage to load on your mobile phone before leaving the site?

Characteristic	Share of respondents
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Release date

July 2011

More information

Region

Worldwide

Survey time period

February 11 to 18, 2011

Number of respondents

4,014*

Special properties

Respondents who own a mobile phone and have used it in the last 12 months to access the internet

Method of interview

Online survey

Supplementary notes

During the survey, this question was posed as follows: "How long are you willing to wait for a single Web page to load on your mobile phone before leaving the site ?"

Age distribution of the respondents:
Under 20: 22 percent
21-44: 68 percent
45+: 10 percent

*United States: 1,001 respondents;
United Kingdom: 500 respondents;
Germany: 500 respondents;
France: 507 respondents;
China: 506 respondents;
India: 500 respondents;
Australia: 500 respondents. The survey was conducted among people who own a mobile phone and used it in the past 12 months to access or surf the internet.

The source does not provide precise information regarding the age of the respondents.

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