Mobile internet: willingness to retry accessing mobile websites

The statistic shows how many times mobile phone users are willing to retry accessing a mobile website or application if it does not work the first time. 26 percent of the respondents retry loading a website only once while only 7 percent retry accessing websites 4 times or more often.

How many times would you typically retry to access a website or application on your phone if it does not work the first time?

Characteristic	Website	Application
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Release date

July 2011

More information

Region

Worldwide

Survey time period

February 11 to 18, 2011

Number of respondents

4,014 respondents

Special properties

Respondents who own a mobile phone and have used it in the last 12 months to access the internet

Method of interview

Online survey

Supplementary notes

During the survey, this question was posed as follows: "How many times would you typically retry to access a website or application on your mobile phone if it does not work the first time?"

Age distribution of the respondents:
Under 20: 22%
21-44: 68%
45+: 10%

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