During a 2021 survey, 48 percent of respodning consumers from the United Kingdom (UK) stated that they were best-served receiving phone calls from brands. Eail ranked first as the preferred communication method, named by 92 percent of the interviewed.
Brand communication channels preferred by consumers in the United Kingdom (UK) as of May 2021
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UK DMA. (May 24, 2021). Brand communication channels preferred by consumers in the United Kingdom (UK) as of May 2021 [Graph]. In Statista. Retrieved April 23, 2024, from https://www.statista.com/statistics/276482/consumers-preferred-channels-to-recieve-information-from-companies-uk/
UK DMA. "Brand communication channels preferred by consumers in the United Kingdom (UK) as of May 2021." Chart. May 24, 2021. Statista. Accessed April 23, 2024. https://www.statista.com/statistics/276482/consumers-preferred-channels-to-recieve-information-from-companies-uk/
UK DMA. (2021). Brand communication channels preferred by consumers in the United Kingdom (UK) as of May 2021. Statista. Statista Inc.. Accessed: April 23, 2024. https://www.statista.com/statistics/276482/consumers-preferred-channels-to-recieve-information-from-companies-uk/
UK DMA. "Brand Communication Channels Preferred by Consumers in The United Kingdom (Uk) as of May 2021." Statista, Statista Inc., 24 May 2021, https://www.statista.com/statistics/276482/consumers-preferred-channels-to-recieve-information-from-companies-uk/
UK DMA, Brand communication channels preferred by consumers in the United Kingdom (UK) as of May 2021 Statista, https://www.statista.com/statistics/276482/consumers-preferred-channels-to-recieve-information-from-companies-uk/ (last visited April 23, 2024)
Brand communication channels preferred by consumers in the United Kingdom (UK) as of May 2021 [Graph], UK DMA, May 24, 2021. [Online]. Available: https://www.statista.com/statistics/276482/consumers-preferred-channels-to-recieve-information-from-companies-uk/