This statistic displays the quality of telephone customer service provided by online retailers in the United Kingdom (UK) in 2013. Of retailers, 82 percent answered queries accurately.
Accuracy of responses to telephone queries to online retailers in the United Kingdom (UK) in 2013
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Micros . (January 15, 2014). Accuracy of responses to telephone queries to online retailers in the United Kingdom (UK) in 2013 [Graph]. In Statista. Retrieved March 16, 2025, from https://www.statista.com/statistics/287719/telephone-query-response-accuacy-of-online-retailers-in-the-uk/?__sso_cookie_checker=failed
Micros . "Accuracy of responses to telephone queries to online retailers in the United Kingdom (UK) in 2013." Chart. January 15, 2014. Statista. Accessed March 16, 2025. https://www.statista.com/statistics/287719/telephone-query-response-accuacy-of-online-retailers-in-the-uk/?__sso_cookie_checker=failed
Micros . (2014). Accuracy of responses to telephone queries to online retailers in the United Kingdom (UK) in 2013. Statista. Statista Inc.. Accessed: March 16, 2025. https://www.statista.com/statistics/287719/telephone-query-response-accuacy-of-online-retailers-in-the-uk/?__sso_cookie_checker=failed
Micros . "Accuracy of Responses to Telephone Queries to Online Retailers in The United Kingdom (Uk) in 2013." Statista, Statista Inc., 15 Jan 2014, https://www.statista.com/statistics/287719/telephone-query-response-accuacy-of-online-retailers-in-the-uk/?__sso_cookie_checker=failed
Micros , Accuracy of responses to telephone queries to online retailers in the United Kingdom (UK) in 2013 Statista, https://www.statista.com/statistics/287719/telephone-query-response-accuacy-of-online-retailers-in-the-uk/?__sso_cookie_checker=failed (last visited March 16, 2025)
Accuracy of responses to telephone queries to online retailers in the United Kingdom (UK) in 2013 [Graph], Micros , January 15, 2014. [Online]. Available: https://www.statista.com/statistics/287719/telephone-query-response-accuacy-of-online-retailers-in-the-uk/?__sso_cookie_checker=failed
