Try our corporate solution for free!
(212) 419-8286
hadley.ward@statista.com

Quality of telephone customer service by leading online retailers in the UK 2013

Accuracy of response to telephone queries to leading online retailers in the United Kingdom (UK) in 2013*

Loading statistic...
You need to log in to download this statistic
Register for free
Already a member?
Log in
Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

January 2014

Region

United Kingdom

Survey time period

October to December 2013

Number of respondents

62 respondents

Special properties

Called the retailer's customer service number*

Supplementary notes

* This statistic considers online retailers on the IMRG-Experian Hitwise Hot-Shops List. The list is a key indicator of online merchant performance, ranking online retailers by websites visits. It excludes eBay and price aggregator websites.
** Call placed between 9am and 6pm on a weekday.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on "E-commerce in Nigeria"

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.