Which statement best describes your opinion of additional security layers used by online services (e.g. online banking services)?*
Opinion: Additional security layers used by online services in Great Britain 2013
This statistic displays the opinions of British survey respondents of additional or supplementary security layers (e.g. additional passwords sent by SMS, additional security questions, etc.) used by online services. As of November to December 2013, 47 percent of British respondents reported being happy to have extra security.
Which statement best describes your opinion of additional security layers used by online services (e.g. online banking services)?*
Share of respondents
I'm happy with them, it's good to have an extra level of security47%
They can be a pain at times, but they are needed43%
They're nothing but a nuisance, it just takes more time to access my accounts and services and it's easy to forget / lose them5%
I hate them and will terminate the online service if they are introduced1%
None of the above5%
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Source

Release date

December 2013

Region

United Kingdom (Great Britain)

Survey time period

November 29 to December 1, 2013

Number of respondents

2,012 respondents

Age group

18+

Method of interview

Online survey

Supplementary notes

* The original survey question was worded as follows: "To protect your details online, services such as online banking are adding additional layers of security (e.g. additional passwords sent by SMS, additional security questions, etc). Which of the below statements, if any, best describes your opinion about these additional layers of security?"
Publication date unclear.

Opinion: Additional security layers used by online services in Great Britain 2013
This statistic displays the opinions of British survey respondents of additional or supplementary security layers (e.g. additional passwords sent by SMS, additional security questions, etc.) used by online services. As of November to December 2013, 47 percent of British respondents reported being happy to have extra security.
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