Opinion: Hassle posed by online banking security in Great Britain 2013, by procedure

This statistic displays British survey respondents assesment of the hassle posed by online banking security procedures as of December 2013, by type of procedure. The greatest share of respondents found needing to verify security details via telephone a hassle, at 36 percent reporting "a lot" or "a little" hassle.

How much hassle do you find the following security procedures when logging into online banking?*

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Source

Release date

December 2013

Region

United Kingdom (Great Britain)

Survey time period

November 29 to December 1, 2013

Number of respondents

2,012 respondents

Age group

18+

Method of interview

Online survey

Supplementary notes

* The original survey question was worded as follows: "Financial services companies such as banks need to maximise security for online access. How much hassle, if at all, do you find the following security procedures when logging into online banking?"
Publication date unclear.
Figures have been rounded.

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