Opinion: Hassle posed by online banking security in Great Britain 2013, by procedure

How much hassle do you find the following security procedures when logging into online banking?*

by Statista Research Department, last edited Dec 1, 2013
Opinion: Hassle posed by online banking security in Great Britain 2013, by procedure This statistic displays British survey respondents assesment of the hassle posed by online banking security procedures as of December 2013, by type of procedure. The greatest share of respondents found needing to verify security details via telephone a hassle, at 36 percent reporting "a lot" or "a little" hassle.
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How much hassle do you find the following security procedures when logging into online banking?*

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A lot of hassleA little hassleNo hassle at allNA (not a feature of my online banking security)NA (I do not use online banking services)
Needing to verify my security details ovr the phone before I can access my account16%20%25%30%8%
Needing to wait for a password to be send to me via text message before I can log in10%25%25%31%8%
Needing to answer additional security questions such as "first pet's" name6%28%48%11%7%
Needing to use a pin number/card reader for online banking8%23%43%17%8%
Needing to have a token generator (keyfob with seperate password number)10%18%20%43%9%
A lot of hassleA little hassleNo hassle at allNA (not a feature of my online banking security)NA (I do not use online banking services)
Needing to verify my security details ovr the phone before I can access my account16%20%25%30%8%
Needing to wait for a password to be send to me via text message before I can log in10%25%25%31%8%
Needing to answer additional security questions such as "first pet's" name6%28%48%11%7%
Needing to use a pin number/card reader for online banking8%23%43%17%8%
Needing to have a token generator (keyfob with seperate password number)10%18%20%43%9%
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by Statista Research Department, last edited Dec 1, 2013
This statistic displays British survey respondents assesment of the hassle posed by online banking security procedures as of December 2013, by type of procedure. The greatest share of respondents found needing to verify security details via telephone a hassle, at 36 percent reporting "a lot" or "a little" hassle.
Show more
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