The statistic shows the worldwide Customer-Relationship-Management (CRM) software revenue from 2010 to 2020. In 2020, revenue from the customer relationship management (CRM) market amounted to 69 billion U.S. dollars. The market was driven by strong software as a service (SaaS) growth.
Customer relationship management (CRM) software revenue worldwide from 2010 to 2020
(in billion U.S. dollars)
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Gartner. (April 29, 2021). Customer relationship management (CRM) software revenue worldwide from 2010 to 2020 (in billion U.S. dollars) [Graph]. In Statista. Retrieved February 11, 2025, from https://www.statista.com/statistics/294537/customer-relationship-management-crm-software-revenue-worldwid/?__sso_cookie_checker=failed
Gartner. "Customer relationship management (CRM) software revenue worldwide from 2010 to 2020 (in billion U.S. dollars)." Chart. April 29, 2021. Statista. Accessed February 11, 2025. https://www.statista.com/statistics/294537/customer-relationship-management-crm-software-revenue-worldwid/?__sso_cookie_checker=failed
Gartner. (2021). Customer relationship management (CRM) software revenue worldwide from 2010 to 2020 (in billion U.S. dollars). Statista. Statista Inc.. Accessed: February 11, 2025. https://www.statista.com/statistics/294537/customer-relationship-management-crm-software-revenue-worldwid/?__sso_cookie_checker=failed
Gartner. "Customer Relationship Management (Crm) Software Revenue Worldwide from 2010 to 2020 (in Billion U.S. Dollars)." Statista, Statista Inc., 29 Apr 2021, https://www.statista.com/statistics/294537/customer-relationship-management-crm-software-revenue-worldwid/?__sso_cookie_checker=failed
Gartner, Customer relationship management (CRM) software revenue worldwide from 2010 to 2020 (in billion U.S. dollars) Statista, https://www.statista.com/statistics/294537/customer-relationship-management-crm-software-revenue-worldwid/?__sso_cookie_checker=failed (last visited February 11, 2025)
Customer relationship management (CRM) software revenue worldwide from 2010 to 2020 (in billion U.S. dollars) [Graph], Gartner, April 29, 2021. [Online]. Available: https://www.statista.com/statistics/294537/customer-relationship-management-crm-software-revenue-worldwid/?__sso_cookie_checker=failed
