Help received from public library staff in the United Kingdom (UK) 2012

This statistic displays types of help recieved by public access computer users in public libraries in the United Kingdom in 2012. 23 percent of public access computer users reported having been shown or helped to print or scan something by their local public library staff.

In the last twelve months, have you been shown how or helped to do any of the following things by staff at a public library?

Share of respondents
Print or scan something23%
Use the computer equipment21%
Connect to the library's wireless internet service16%
Find information on the library's website8%
Use a browser or search engine (e.g. Google) to find information online8%
Any of these38%
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Release date

March 2013


United Kingdom

Survey time period

October to November 2012

Number of respondents

715 respondents

Age group


Special properties

All public access computer users

Method of interview

Face-to-face interview

Supplementary notes

Interviews were carried out in libraries.

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Statistics on "Libraries in the U.S."

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