Healthcare providers and consumers - use of communication technology 2017

Willingness to use selected technologies to communicate with healthcare providers among U.S. adults as of 2017

Healthcare providers and consumers - use of communication technology 2017 This statistic shows adult Americans' attitudes towards the use of select communication technologies to be in contact with medical providers, as of March 2017. Two thirds of all respondents stated that they would be willing to communicate with their doctor, nurse or caregiver via e-mail.
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Willingness to use selected technologies to communicate with healthcare providers among U.S. adults as of 2017

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Percentage of respondents
Email66%
Online web portal36%
Text message34%
Mobile health applications (apps)31%
Online chat28%
None of the above12%
Percentage of respondents
Email66%
Online web portal36%
Text message34%
Mobile health applications (apps)31%
Online chat28%
None of the above12%
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This statistic shows adult Americans' attitudes towards the use of select communication technologies to be in contact with medical providers, as of March 2017. Two thirds of all respondents stated that they would be willing to communicate with their doctor, nurse or caregiver via e-mail.
Show more
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