The statistic shows the estimated market size of the global IT outsourcing (ITO) industry from 2011 to 2013. In 2013, the IT outsourcing industry had an estimated market size of around 288 billion U.S. dollars. In comparison, spending on the global IT services market as a whole stood at 937 billion U.S. dollars that same year.
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Worldwide IT outsourcing (ITO) market size 2011-2013
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Worldwide spending for IT outsourcing (ITO) services from 2011 to 2013 (in billion U.S. dollars)
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The statistic shows the estimated market size of the global IT outsourcing (ITO) industry from 2011 to 2013. In 2013, the IT outsourcing industry had an estimated market size of around 288 billion U.S. dollars. In comparison, spending on the global IT services market as a whole stood at 937 billion U.S. dollars that same year.
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The statistic shows the estimated market size of the global IT outsourcing (ITO) industry from 2011 to 2013. In 2013, the IT outsourcing industry had an estimated market size of around 288 billion U.S. dollars. In comparison, spending on the global IT services market as a whole stood at 937 billion U.S. dollars that same year.
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- Release date
- July 2013
- Region
- Worldwide
- Survey time period
- 2011 to 2013
- Supplementary notes
- * Forecast
More information
- Region
- Worldwide
- Survey time period
- 2011 to 2013
- Supplementary notes
- * Forecast
Other interesting statistics
Global market size of outsourced services 2000-2018
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+Leading countries in offshore business services worldwide in 2017
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+IT services global spending forecast 2008-2020
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+Total contract value of the business process outsourcing market worldwide 2000-2018
Global outsourcing industry revenue by service type 2010-2018
+
+Public cloud services: market size 2009-2021
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Statistics on "IT outsourcing"
- Global outsourcing market
The most important statistics
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*Global market size of outsourced services 2000-2018
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*Global outsourcing industry revenue by service type 2010-2018
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*Global outsourcing industry revenue by region 2010-2018
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the business process outsourcing market worldwide 2000-2018
- Leading countries in offshore business services worldwide in 2017Leading countries in offshore business services worldwide in 2017
- Most financially attractive countries for offshore business services worldwide in 2017Most financially attractive countries for offshore business services worldwide 2017
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)Global market size of BPO by segment Q4 2017
- Distribution of business process outsourcing (BPO) cost components, as of 2017, by typeGlobal cost component of BPO by type 2017
- IT services and outsourcing
The most important statistics
- Information technology (IT) services spending forecast worldwide from 2008 to 2020 (in billion U.S. dollars)IT services global spending forecast 2008-2020
- Forecasted business and government spending on information technology (IT) products and services worldwide from 2014 to 2019, by segment (in billion U.S. dollars)Total expenditure IT products and services worldwide 2014-2019, by category
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Contract value of the information technology outsourcing market worldwide 2000-2018
- Infrastructure services (outsourcing, hosting) expenditure worldwide from 2015 to 2026 (in billion U.S. dollars)Global infrastructure services spending 2015-2026
- Global businesses and governments spending on tech outsourcing and hardware maintenance in 2017 in billion U.S. dollarsTech outsourcing and hardware maintenance - worldwide spending 2017
- Forecasted business and government spending on IT outsourcing and hardware maintenance from 2013 to 2017, by segment (in billion U.S. dollars)Expenditure on IT outsourcing and hardware maintenance worldwide 2013-2017 by segment
- Outsourced or off-shored IT functions worldwide, as of 2017IT functions outsourced worldwide 2017
- Cloud services
The most important statistics
- Size of the public cloud computing services market from 2009 to 2021 (in billion U.S. dollars)**Public cloud services: market size 2009-2021
- Public cloud application services/software as a service (SaaS) market revenues worldwide from 2015 to 2021 (in billion U.S. dollars)Global public cloud application services (SaaS) market size 2015-2021
- Size of the cloud Infrastructure as a Service (IaaS) market worldwide from 2010 to 2020 (in million U.S. dollars)Infrastructure as a Service cloud market size worldwide 2010-2020
- Size of the public cloud platform as a service (PaaS) market worldwide from 2015 to 2021 (in billion U.S. dollars)Public cloud application infrastructure services market 2015-2021
- As-a-service market annual contract value (ACV) worldwide from 2015 to 2018, by quarter (in billion U.S. dollars)*ACV for as-a-service market worldwide 2015-2018
- Public cloud software as a service (SaaS) market share worldwide in 2017, by vendorMarket share of public cloud SaaS vendors worldwide 2017
- Revenues from public cloud infrastructure as a service (IaaS) market worldwide from 2015 to 2017, by vendor (in million U.S. dollars)Vendor revenue from the public cloud services IaaS market worldwide 2015-2017
- Distribution of cloud Platform as a Service (PaaS) market revenues worldwide from 2015 to June 2018, by vendor*Global cloud platform (PaaS) revenue share 2015-2018, by vendor
- Automation/AI
The most important statistics
- Total automation and artificial intelligence (AI) operations expenditure worldwide from 2016 to 2021 (in billion U.S. dollars)Artificial intelligence and process automation spending worldwide 2016-2021
- Potential impact of automation on the business process outsourcing (BPO) market worldwide from 2013 to 2026 (in billion U.S. dollars)Impact of automationt: BPO market worldwide 2013-2026
- Change in IT/business processing outsourcing (BPO) service worker numbers due to automation and AI, from 2016 to 2022, by skill level (in millions)Impact of automation/AI on IT/BPO service worker figures globally 2016-2022, by skill
- Change in IT/ business processing outsourcing (BPO) service worker numbers due to automation and AI, in 2016 and 2022, by select country (in millions)Automation and AI's impact on IT/BPO service workers 2016-2022, by select country
- Change in low-skilled IT/business processing outsourcing (BPO) service worker numbers due to automation and AI from 2016 to 2022, by select country (in millions)Automation and AI's impact on IT/BPO low-skilled workers 2016-2022, by select country
- Expected job impact of cognitive technologies/artificial intelligence (AI) on contractors and outsourcer positions in implementing organizations worldwide, as of 2017Global AI's job impact on contractors and outsourcers in adopting organizations 2017
- Survey data
The most important statistics
- Outsourced or off-shored IT functions worldwide, as of 2017IT functions outsourced worldwide 2017
- Leading factors for businesses in selecting an IT service provider worldwide, as of April 2017Factors for businesses when selecting IT service providers worldwide as of April 2017
- Which of the following criteria are most important when selecting an outsourcing provider? Factors for businesses when selecting outsourcing providers worldwide 2015
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?Factors which create successful outsourcing experiences for businesses worldwide 2015
- Share of IT leaders worldwide who expect outsourcing/offshoring spending increases, from 2005 to 2018Plans for offshoring and outsourcing increases worldwide 2018
- Percentages of organizations that outsourced IT security services worldwide from 2014 to 2017, by serviceOutsourcing of IT security services worldwide 2014-2017
- IT network hosting locations worldwide from 2014 to 2017Hosted location of IT networks worldwide 2014-2017
- Top challenges of cloud-based service use among mid-market enterprises in the United States, as of July 2017U.S.: cloud adoption difficulties in mid-market 2017
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- IT-outsourcing services market revenue, by segment in Denmark 2016-2021
- IT-outsourcing services market revenue, by segment in Spain 2016-2021
- IT services market revenue in the United Kingdom 2016-2021
- IT services market revenue in the Czech Republic 2016-2021
- IT services market revenue in Spain 2016-2021
- IT services market revenue in Estonia 2016-2021
- Software outsourcing hourly rates U.S. 2017, by title
- Business and government spending on tech outsourcing in Asia-Pacific 2013-2018
- Global F&O BPO annual expenditure 2013-2018, by industry
- IT-outsourcing services market revenue, by segment in France 2016-2021
- IT-outsourcing services market revenue, by segment in Poland 2016-2021
- IT-outsourcing services market revenue in Germany 2016-2021
- IT-outsourcing services market revenue in Slovenia 2016-2021
- IT-outsourcing services market revenue in Croatia 2016-2021
- Total market size global BPO and IT services market 2013, by segment
- IT Outsourcing providers: market share in 2011
- Professional payment services market revenue in Spain 2016-2021
- Professional payment services market revenue in Romania 2016-2021
- Professional payment services market revenue in North America 2016-2021
- IT-outsourcing services market revenue in the Netherlands 2016-2021
Studies
- IT outsourcing
- Hewlett Packard Enterprise (HPE)
- The future of IT outsourcing and cloud computing
- Global IT-BPO Outsourcing Deals Analysis 2016
- Information and communication technology (ICT) in Canada
- Data centers
- Global IT-BPO Outsourcing Deals Analysis 2015
- 2016 IT Security Spending Trends
- Gartner Perspective: IT spending 2010
- Information Technology: Investment Oversight and Management Have Improved but Continued At...
- Information Technology: OMB Has Made Improvements to Its Dasboard, but Further Work Is Nee...
- Outsourcing is Dead, Long Live Outsourcing!
- Global IT-BPO Outsourcing Deals Analysis 2015
- Market Insight: State and Local Government IT Market Primer
- Cloud computing in the United Kingdom (UK)
Statistics on the topic
Free statistics
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*
- Outsourced or off-shored IT functions worldwide, as of 2017
- As-a-service market annual contract value (ACV) worldwide from 2015 to 2018, by quarter (in billion U.S. dollars)*
- Share of IT leaders worldwide who expect outsourcing/offshoring spending increases, from 2005 to 2018
Premium Statistics
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Leading countries in offshore business services worldwide in 2017
- Most financially attractive countries for offshore business services worldwide in 2017
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)
- Distribution of business process outsourcing (BPO) cost components, as of 2017, by type
- Business process outsourcing (BPO) market shares in 2016, by vendor
- Information technology (IT) services spending forecast worldwide from 2008 to 2020 (in billion U.S. dollars)
- Forecasted business and government spending on information technology (IT) products and services worldwide from 2014 to 2019, by segment (in billion U.S. dollars)
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Infrastructure services (outsourcing, hosting) expenditure worldwide from 2015 to 2026 (in billion U.S. dollars)
- Global businesses and governments spending on tech outsourcing and hardware maintenance in 2017 in billion U.S. dollars
- Forecasted business and government spending on IT outsourcing and hardware maintenance from 2013 to 2017, by segment (in billion U.S. dollars)
- Size of the public cloud computing services market from 2009 to 2021 (in billion U.S. dollars)**
- Public cloud application services/software as a service (SaaS) market revenues worldwide from 2015 to 2021 (in billion U.S. dollars)
- Size of the cloud Infrastructure as a Service (IaaS) market worldwide from 2010 to 2020 (in million U.S. dollars)
- Size of the public cloud platform as a service (PaaS) market worldwide from 2015 to 2021 (in billion U.S. dollars)
- Public cloud software as a service (SaaS) market share worldwide in 2017, by vendor
- Revenues from public cloud infrastructure as a service (IaaS) market worldwide from 2015 to 2017, by vendor (in million U.S. dollars)
- Distribution of cloud Platform as a Service (PaaS) market revenues worldwide from 2015 to June 2018, by vendor*
- Current and planned usage of public cloud platform services running applications worldwide in 2018
- Current usage of private cloud platform services running applications worldwide in 2017 and 2018, by service
- Hosted cloud application services use among businesses worldwide in 2016 and 2017
- IT network hosting locations worldwide from 2014 to 2017
- Total automation and artificial intelligence (AI) operations expenditure worldwide from 2016 to 2021 (in billion U.S. dollars)
- Potential impact of automation on the business process outsourcing (BPO) market worldwide from 2013 to 2026 (in billion U.S. dollars)
- Change in IT/business processing outsourcing (BPO) service worker numbers due to automation and AI, from 2016 to 2022, by skill level (in millions)
- Change in IT/ business processing outsourcing (BPO) service worker numbers due to automation and AI, in 2016 and 2022, by select country (in millions)
- Change in low-skilled IT/business processing outsourcing (BPO) service worker numbers due to automation and AI from 2016 to 2022, by select country (in millions)
- Expected job impact of cognitive technologies/artificial intelligence (AI) on contractors and outsourcer positions in implementing organizations worldwide, as of 2017
- Leading factors for businesses in selecting an IT service provider worldwide, as of April 2017
- Which of the following criteria are most important when selecting an outsourcing provider?
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?
- Percentages of organizations that outsourced IT security services worldwide from 2014 to 2017, by service
- Top challenges of cloud-based service use among mid-market enterprises in the United States, as of July 2017
- IT-outsourcing services market revenue in Denmark from 2016 to 2021, by segment (in million U.S. dollars)*
- IT-outsourcing services market revenue in Spain from 2016 to 2021, by segment (in million U.S. dollars)*
- IT services market revenue in the United Kingdom from 2016 to 2021 (in billion U.S. dollars)*
- IT services market revenue in the Czech Republic from 2016 to 2021 (in billion U.S. dollars)*
- IT services market revenue in Spain from 2016 to 2021 (in billion U.S. dollars)*
- IT services market revenue in Estonia from 2016 to 2021 (in billion U.S. dollars)*
- Software outsourcing hourly wages in the United States in 2017, by title (in U.S. dollars)*
- Business and government spending on tech outsourcing in the Asia Pacific region from 2013 to 2018 (in billion U.S. dollars)
- Worldwide expenditure on finance and accounting business process outsourcing services by industry from 2013 to 2018 (in billion U.S. dollars)
- IT-outsourcing services market revenue in France from 2016 to 2021, by segment (in million U.S. dollars)*
- IT-outsourcing services market revenue in Poland from 2016 to 2021, by segment (in million U.S. dollars)*
- IT-outsourcing services market revenue in Germany from 2016 to 2021 (in billion U.S. dollars)*
- IT-outsourcing services market revenue in Slovenia from 2016 to 2021 (in billion U.S. dollars)*
- IT-outsourcing services market revenue in Croatia from 2016 to 2021 (in billion U.S. dollars)*
- Global BPO and IT services market size in 2013, by segment (in billion U.S. dollars)
- Global market share of IT Outsourcing provider in 2011
- Professional payment services market revenue in Spain from 2016 to 2021 (in million U.S. dollars)*
- Professional payment services market revenue in Romania from 2016 to 2021 (in million U.S. dollars)*
- Professional payment services market revenue in North America from 2016 to 2021 (in million U.S. dollars)*
- IT-outsourcing services market revenue in the Netherlands from 2016 to 2021 (in billion U.S. dollars)*
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