This statistic indicates how bus users and non-users rate the reliability and punctuality of bus services in the United Kingdom (UK), based on responses from a survey carried out in March 2013. Two thirds of users rated the service as fairly or very good in this regard, while only one third of non-users did the same, reflecting the assumption among those who do not travel by bus that the bus service is unreliable.
How would you rate the reliability and punctuality of local bus services?
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Department for Transport (UK). (October 29, 2013). How would you rate the reliability and punctuality of local bus services? [Graph]. In Statista. Retrieved March 02, 2021, from https://www.statista.com/statistics/301100/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/
Department for Transport (UK). "How would you rate the reliability and punctuality of local bus services?." Chart. October 29, 2013. Statista. Accessed March 02, 2021. https://www.statista.com/statistics/301100/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/
Department for Transport (UK). (2013). How would you rate the reliability and punctuality of local bus services?. Statista. Statista Inc.. Accessed: March 02, 2021. https://www.statista.com/statistics/301100/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/
Department for Transport (UK). "How Would You Rate The Reliability and Punctuality of Local Bus Services?." Statista, Statista Inc., 29 Oct 2013, https://www.statista.com/statistics/301100/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/
Department for Transport (UK), How would you rate the reliability and punctuality of local bus services? Statista, https://www.statista.com/statistics/301100/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/ (last visited March 02, 2021)