Customer satisfaction with bus fare information in the United Kingdom 2013

This statistic shows how bus users and non-users rate the availability of information on bus fares before starting a journey in the United Kingdom (UK), based on responses from a survey carried out in March 2013. For both users and non-users the percentage of respondents who rated this as fairly or very poor is quite a bit higher than those rating it fairly or very good.

How would you rate the availability of information about bus fares before the start of your journey?

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Source

Release date

October 2013

Region

United Kingdom

Survey time period

March 2013

Number of respondents

904*

Age group

16 years and older

Method of interview

Face-to-face interviews, telephone interviews

Supplementary notes

** Non-Users (n=428); Users (n=476).

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