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Customer satisfaction with bus fare information in the United Kingdom 2013
Customer satisfaction with bus fare information in the United Kingdom 2013
How would you rate the availability of information about bus fares before the start of your journey?
This statistic shows how bus users and non-users rate the availability of information on bus fares before starting a journey in the United Kingdom (UK), based on responses from a survey carried out in March 2013. For both users and non-users the percentage of respondents who rated this as fairly or very poor is quite a bit higher than those rating it fairly or very good.
How would you rate the availability of information about bus fares before the start of your journey?
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| Bus users | Bus non-users | |
|---|---|---|
| Very / fairly good | 26% | 12% |
| Neither good nor poor | 20% | 15% |
| Very / fairly poor | 38% | 31% |
| Don't know | 16% | 42% |
| Bus users | Bus non-users | |
|---|---|---|
| Very / fairly good | 26% | 12% |
| Neither good nor poor | 20% | 15% |
| Very / fairly poor | 38% | 31% |
| Don't know | 16% | 42% |
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Description
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More information
This statistic shows how bus users and non-users rate the availability of information on bus fares before starting a journey in the United Kingdom (UK), based on responses from a survey carried out in March 2013. For both users and non-users the percentage of respondents who rated this as fairly or very poor is quite a bit higher than those rating it fairly or very good.
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- Show publisher information
- Release date
- October 2013
- Region
- United Kingdom
- Survey time period
- March 2013
- Number of respondents
- 904*
- Age group
- 16 years and older
- Method of interview
- Face-to-face interviews, telephone interviews
- Supplementary notes
- ** Non-Users (n=428); Users (n=476).
Source
- Show sources information
- Show publisher information
- Release date
- October 2013
More information
- Region
- United Kingdom
- Survey time period
- March 2013
- Number of respondents
- 904*
- Age group
- 16 years and older
- Method of interview
- Face-to-face interviews, telephone interviews
- Supplementary notes
- ** Non-Users (n=428); Users (n=476).
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Statistics on "Public transport in Italy "
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- Number of registered buses in northern Italy from 2013 to 2017Italy: number of registered buses in northern regions 2013-2017
- Number of registered buses in central Italy from 2013 to 2017Italy: number of registered buses in central regions 2013-2017
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- Number of registered buses in the Italian islands from 2013 to 2017Italy: number of registered buses in the islands 2013-2017
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- Fleet size of the Italian public transportation group GTT* from 2013 to 2017, by type of vehicleItaly: GTT fleet size in 2013-2017, by vehicle type
- Total number of employees of the Italian public transportation group GTT* from 2013 to 2017 Italy: GTT number of employees in 2013-2017
- Fleet size of the Italian public transportation company ATAC* from 2013 to 2016, by type of vehicleItaly: ATAC fleet size in 2013-2016, by vehicle type
- Number of employees of the Italian public transportation company ATAC* from 2012 to 2016Italy: ATAC number of employees 2012-2016
- Fleet size of the Italian public transportation group ATM* from 2013 to 2017, by vehicle typeItaly: ATM fleet size 2013-2017, by vehicle type
- Number of employees of the Italian public transportation company ATM* from 2012 to 2015Italy: ATM number of employees 2012-2015
- Urban commuting
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- Average number of person trips made on a weekday in Italy from 2002 to 2017 (in millions)Italy: average number of person trips made on a weekday 2002-2017
- Average trip length in Italy from 2002 to 2017 (in kilometers)Italy: average trip length 2002-2017
- Average urban trip length in Italy from 2002 to 2017 (in kilometers)Italy: average urban trip length 2002-2017
- Distribution of personal trips in Italy in 2017, by lengthItaly: personal trip distribution by length 2017
- Distribution of urban trips made by the Italian population in 2017, by motivation Italy: urban trip distribution by motivation 2017
- Distribution of passenger kilometers traveled in Italy in 2017, by trip lengthItaly: passenger kilometer distribution by trip length 2017
- Distribution of urban trips made by the Italian population in 2016, by frequency Italy: distribution of urban trips by frequency 2016
- Distribution of trips in Italy in 2016 and 2017, by mode of transportItaly: distribution of trips by mode of transport 2016-2017
- User's sentiment
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- During the day, how do you move in town?*Survey: transportation choices within a city in Italy in 2015
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- Average satisfaction level with trips made by tram and bus in Italy in 2016 and 2017*Italy: satisfaction level with tram and bus trips 2016-2017
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Statistics on "Public transport in Italy "
- Number of registered buses and coaches in Italy between 1990 and 2015 (in 1,000)
- Number of buses in use in Italy in 2017, by region
- Number of buses in use in Italy in 2017, by geographic areas
- Number of buses produced in Italy from 2010 to 2017
- Number of registered buses in northern Italy from 2013 to 2017
- Number of registered buses in central Italy from 2013 to 2017
- Number of registered buses in southern Italy from 2013 to 2017
- Number of registered buses in the Italian islands from 2013 to 2017
- Fleet size of the Italian public transportation group GTT* from 2013 to 2017, by type of vehicle
- Total number of employees of the Italian public transportation group GTT* from 2013 to 2017
- Fleet size of the Italian public transportation company ATAC* from 2013 to 2016, by type of vehicle
- Number of employees of the Italian public transportation company ATAC* from 2012 to 2016
- Fleet size of the Italian public transportation group ATM* from 2013 to 2017, by vehicle type
- Number of employees of the Italian public transportation company ATM* from 2012 to 2015
- Average number of person trips made on a weekday in Italy from 2002 to 2017 (in millions)
- Average trip length in Italy from 2002 to 2017 (in kilometers)
- Average urban trip length in Italy from 2002 to 2017 (in kilometers)
- Distribution of personal trips in Italy in 2017, by length
- Distribution of urban trips made by the Italian population in 2017, by motivation
- Distribution of passenger kilometers traveled in Italy in 2017, by trip length
- Distribution of urban trips made by the Italian population in 2016, by frequency
- Distribution of trips in Italy in 2016 and 2017, by mode of transport
- Distribution of passenger kilometers traveled on an average weekday in Italy in 2016 and 2017, by mode of transport
- During the day, how do you move in town?*
- Concerning urban transport, what influences you the most?*
- When do you prefer not to use your car?*
- In the area where you live, are the people who take the bus and travel without a ticket ...
- According to you, is it correct to increase fines for those who are caught without tickets on a bus?
- Average satisfaction level with trips made by tram and bus in Italy in 2016 and 2017*
- How would you rate the on-board comfort of travelling on local buses?
- How would you rate the simplicity of bus routes/the number of changes that you have to make?
- How would you rate the levels of personal safety from crime or threatening behaviour when travelling?
- How would you rate the frequency of local bus services?
- Overall, how would you rate the availability of information about bus times before the start of your journey?
- How would you rate the reliability and punctuality of local bus services?
- How would you rate the politeness/helpfulness of staff on local buses?
- Do you agree with the following statement: I would use buses (more often) if the fares were cheaper
- Do you agree with the following statement: I would only travel by bus if there was no other way of getting there
- How would you rate the levels of personal safety from crime or threatening behaviour at local bus stops?
- Do you agree with the following statement: I would use buses (more often) if it was more difficult to find somewhere to park the car
- Do you agree with the following statement: I would use buses (more often) if a charge was introduced to drive by car into the town or city centre
- Why don't you use / what is the main reason you don't use local bus services (more often)?
- How would you rate the cost of local bus fares?
- Price of a single journey including zone 1 paid with cash on London buses from 2000 to 2014 (in GBP)
- Price of a single journey including zone 1 on London buses from 2004 to 2016, paying by cash and oyster PAYG peak rate (in GBP)
- What is the most important condition that would lead you to use public transport at least two to three times a week?
- What is the most important condition that would lead you to use public transport at least two to three times a week?
- Number of passengers carried by urban buses in Spain in 2015, by autonomous community
- What is the most important condition that would lead you to use public transport at least two to three times a week?
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