Rail network overall passenger satisfaction in Great Britain 2002-2020

Rail network overall passenger satisfaction rate in Great Britain from 2002 to 2020*

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Release date

December 2021

Region

United Kingdom (Great Britain)

Survey time period

2002 to 2020

Special properties

Spring data collected between January and March of every year.

Supplementary notes

* Data is based on the National Passenger Survey. The National Rail Passenger Survey (NRPS) is produced twice a year by Transport Focus consulting more than 50,000 passengers a year. This survey of passenger opinions, which are collected from a representative sample of journeys, provides a network-wide picture of passengers' satisfaction with rail travel.
This statistic is using original data from the Government Digital Service and includes copyright material from © Crown, licensed under the Open Government License v3.0

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