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Awareness of changing energy supplier tariffs in Great Britain from 2012 to 2014

This statistic shows how aware consumers were that their energy supplier tariff plans and/or payment methods could be changed in Great Britain in 2014. 81 percent of those surveyed knew it was possible to switch either tariff or payment method for either energy source, while 59 percent knew it was possible to change both.

Did you know it was possible to change to a different tariff or method of payment with your current supplier?

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Sources

In cooperation with
Ipsos
Release date

June 2014

Region

United Kingdom (Great Britain)

Survey time period

March 2013 to March 2015

Number of respondents

1,310 respondents

Age group

15 years and older

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

Base of the survey included all those who have not changed their gas or electricity tariff and/or payment method in 2013/2014.

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Statistics on "Energy market and customer engagement in the UK"

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