Usage of online review to determine quality of local business 2019

During a November 2019 survey it was found that 36 percent of U.S. online consumers always read online reviews to check out the quality of the business. A further 18 percent of respondents stated that they regularly used reviews to look at local businesses.

Do you read online review reviews for local businesses?

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Source

Release date

December 2019

Region

United States

Survey time period

November 2019

Number of respondents

1,005 respondents

Method of interview

Panel survey

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