Have you reviewed or recommended a local business to people you know by any of the following methods in the last 12 months?

Methods to review and recommend local businesses 2016 This statistic lists the most popular ways for customers to recommend local businesses. During the September 2016 survey it was found that 47 percent of respondents had recommended local businesses through Facebook.
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Share of respondents
Word of mouth68%
Facebook47%
Google25%
Twitter22%
Yelp16%
Tripadvisor15%
Direct on local business website11%
Other review sites10%
Share of respondents
Word of mouth68%
Facebook47%
Google25%
Twitter22%
Yelp16%
Tripadvisor15%
Direct on local business website11%
Other review sites10%
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Description Source More information
This statistic lists the most popular ways for customers to recommend local businesses. During the September 2016 survey it was found that 47 percent of respondents had recommended local businesses through Facebook.
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Release date
November 2016
Region
United States
Survey time period
September 2016
Number of respondents
1,062 respondents
Method of interview
Panel survey
Supplementary notes
Multiple answers were possible.

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