Satisfaction with travel booking methods in the United States as of May 2014
Satisfaction with travel booking methods in the U.S. as of May 2014
This statistic shows satisfaction with travel booking methods in the United States as of May 2014. During the survey, 51 percent of respondents said they were satisfied when they booked with online travel agencies.
Satisfaction with travel booking methods in the United States as of May 2014
SatisfiedNot satisfiedHave not used
Travel agents39%5%55%
Booking directly91%1%7%
With online travel agencies51%4%45%
With travel search sites70%5%25%
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Source

Release date

August 2014

Region

United States

Survey time period

May 2014

Number of respondents

600 respondents

Age group

21 years and older

Special properties

had taken at least one trip that required an overnight stay in the past 12 months

Method of interview

Online survey

Satisfaction with travel booking methods in the U.S. as of May 2014
This statistic shows satisfaction with travel booking methods in the United States as of May 2014. During the survey, 51 percent of respondents said they were satisfied when they booked with online travel agencies.
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