Which of the following factors have the greatest influence on your trust in business as a whole?
Factors affecting trust shown by the UK public in business in June 2014
This statistic shows the factors that adults from the United Kingdom (UK) considered important to their trust in businesses in June 2014. The respondents were asked to select three influences. The most commonly chosen factor was the company providing value for money.
Which of the following factors have the greatest influence on your trust in business as a whole?
Share of respondents
Providing value for money41%
Putting customers before profits39%
Giving good customer service36%
Consistently delivering what they promise36%
Communicating honestly29%
Treating employees well25%
Creating jobs in the UK22%
Contributing to the UK economy19%
Taking care of the environment8%
Getting involved in the local community4%
Having respected leadership4%
None of these7%
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Source

Release date

June 2014

Region

United Kingdom

Survey time period

June 2014*

Number of respondents

2,080 respondents

Age group

18 years and older

Supplementary notes

* Exact date not given
Respondents were asked to choose up to three factors

Factors affecting trust shown by the UK public in business in June 2014
This statistic shows the factors that adults from the United Kingdom (UK) considered important to their trust in businesses in June 2014. The respondents were asked to select three influences. The most commonly chosen factor was the company providing value for money.
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