Car dealer rating of manufacturer's dealing with weak performance in the UK Jan. 2016

How satisfied are you that the penalties and escalation process for weak performance used by your manufacturer are fair and reasonable?

by Statista Research Department, last edited Mar 2, 2016
Car dealer rating of manufacturer's dealing with weak performance in the UK Jan. 2016 This statistic shows different dealership franchises' ratings of the manufacturer's penalties and escalation process for weak performance in terms of fairness and reasonability in the United Kingdom (UK) according to a car dealership survey carried out in January 2016. The respondents gave a score out of ten. Jaguar dealers gave the process for weak performance used by their manufacturer the lowest rating while the highest score of 8.9 out of 10 was given by Mercedes dealers.
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How satisfied are you that the penalties and escalation process for weak performance used by your manufacturer are fair and reasonable?

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Car dealership franchisesRespondents' score out of 10
Mercedes8.9
Lexus8.8
Suzuki8.5
Kia8.2
Mini7.6
BMW7.5
Subaru7.4
Volvo7
Honda6.4
Alfa Romeo6.3
Nissan6.3
Audi6.3
Mazda6.2
Toyota6.2
Average5.9
Ford5.7
Jeep5.7
Mitsubishi5.5
Seat5.5
Vauxhall5.5
Hyundai5.3
Fiat5.3
Renault5.1
Skoda5
Citroen4.9
Peugeot4.6
Land Rover4.4
Volkswagen4.2
Jaguar3.7
Car dealership franchisesRespondents' score out of 10
Mercedes8.9
Lexus8.8
Suzuki8.5
Kia8.2
Mini7.6
BMW7.5
Subaru7.4
Volvo7
Honda6.4
Alfa Romeo6.3
Nissan6.3
Audi6.3
Mazda6.2
Toyota6.2
Average5.9
Ford5.7
Jeep5.7
Mitsubishi5.5
Seat5.5
Vauxhall5.5
Hyundai5.3
Fiat5.3
Renault5.1
Skoda5
Citroen4.9
Peugeot4.6
Land Rover4.4
Volkswagen4.2
Jaguar3.7
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by Statista Research Department, last edited Mar 2, 2016
This statistic shows different dealership franchises' ratings of the manufacturer's penalties and escalation process for weak performance in terms of fairness and reasonability in the United Kingdom (UK) according to a car dealership survey carried out in January 2016. The respondents gave a score out of ten. Jaguar dealers gave the process for weak performance used by their manufacturer the lowest rating while the highest score of 8.9 out of 10 was given by Mercedes dealers.
Show more
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