What is your preferred method of contacting your credit card provider?
Preferred communication method with credit card provider in the UK 2013
This statistic shows the methods consumers prefer to use to contact their credit card provider in the United Kingdom in 2013. According to the survey, 53 percent of respondents prefer telephone to contact their credit card provider and 38 percent preferred e-mail.
What is your preferred method of contacting your credit card provider?
Share of respondents
Telephone53%
E-mail38%
Letter5%
Instant chat/messenger2%
Face to face2%
SMS0%
Social media0%
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Preferred communication method with credit card provider in the UK 2013
This statistic shows the methods consumers prefer to use to contact their credit card provider in the United Kingdom in 2013. According to the survey, 53 percent of respondents prefer telephone to contact their credit card provider and 38 percent preferred e-mail.
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