Preferred communication method with loan provider in the United Kingdom (UK) 2013

What is your preferred method of contacting your loan provider?

Preferred communication method with loan provider in the United Kingdom (UK) 2013 This statistic shows the methods consumers prefer to use to communicate with their loan provider in the United Kingdom in 2013. According to the survey, 43 percent of consumers prefer to use telephone contact and 38 percent prefer e-mail.
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What is your preferred method of contacting your loan provider?

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Share of respondents
Telephone43%
E-mail38%
Letter11%
Face to face5%
Instant chat/messenger3%
SMS1%
Social media0%
Share of respondents
Telephone43%
E-mail38%
Letter11%
Face to face5%
Instant chat/messenger3%
SMS1%
Social media0%
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This statistic shows the methods consumers prefer to use to communicate with their loan provider in the United Kingdom in 2013. According to the survey, 43 percent of consumers prefer to use telephone contact and 38 percent prefer e-mail.
Show more
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