This statistic shows the methods consumers prefer to use to contact their online retailer in the United Kingdom in 2013. Although 69 percent prefer to contact online retailers via e-mail, only 3 percent of survey respondents said they prefer to use instant chat or messenger services.
What is your preferred method of contacting online retailers?
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Call Centre a2z. (July 30, 2013). What is your preferred method of contacting online retailers? [Graph]. In Statista. Retrieved March 15, 2025, from https://www.statista.com/statistics/326940/methods-of-communication-with-online-retailer-in-the-united-kingdom/?__sso_cookie_checker=failed
Call Centre a2z. "What is your preferred method of contacting online retailers?." Chart. July 30, 2013. Statista. Accessed March 15, 2025. https://www.statista.com/statistics/326940/methods-of-communication-with-online-retailer-in-the-united-kingdom/?__sso_cookie_checker=failed
Call Centre a2z. (2013). What is your preferred method of contacting online retailers?. Statista. Statista Inc.. Accessed: March 15, 2025. https://www.statista.com/statistics/326940/methods-of-communication-with-online-retailer-in-the-united-kingdom/?__sso_cookie_checker=failed
Call Centre a2z. "What Is Your Preferred Method of Contacting Online Retailers?." Statista, Statista Inc., 30 Jul 2013, https://www.statista.com/statistics/326940/methods-of-communication-with-online-retailer-in-the-united-kingdom/?__sso_cookie_checker=failed
Call Centre a2z, What is your preferred method of contacting online retailers? Statista, https://www.statista.com/statistics/326940/methods-of-communication-with-online-retailer-in-the-united-kingdom/?__sso_cookie_checker=failed (last visited March 15, 2025)
What is your preferred method of contacting online retailers? [Graph], Call Centre a2z, July 30, 2013. [Online]. Available: https://www.statista.com/statistics/326940/methods-of-communication-with-online-retailer-in-the-united-kingdom/?__sso_cookie_checker=failed
