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Organisations consumers would not use social media to contact in the UK 2013

This statistic shows the percentage of consumers who would not use social media to contact companies in the United Kingdom in 2013, by organisation type. According to the survey, 58 percent of respondents would not use social media to contact their bank or building society. However only 13 percent would restrict themselves from contacting their loan provider via a social media platform.

Which of the following types of organisation would you not use social media to contact?

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Source

Release date

July 2013

Region

United Kingdom

Survey time period

April 2013

Number of respondents

196 respondents

Age group

16 years and older

Special properties

Consumers who would only use social media to interact with certain types of organisations

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Statistics on "Social media usage in the United Kingdom (UK)"

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