Tata Consultancy Services
Headquartered in Mumbai, India, Tata Consultancy Services provides IT, business consulting, and outsourcing services in over 46 countries. For the fiscal year ending March 31, 2023, they had revenue of approximately 2.25 trillion Indian rupees. When broken down by region, more than half of this revenue came from the Americas. By industry vertical, banking, financial services, and insurances made up about 40 percent of their total revenue.
Business process outsourcing (BPO) market
Outsourcing is a business practice when a company hires another company to do other services that could be done internally. As a result, this causes controversy. Those opposed it say that it gets rid of jobs domestically. Those in favor of it say that it helps maintain the nature of the free market because businesses can distribute resources in the most effective manner. In 2019, the global market size of outsourced services amounted to 92.5 billion U.S. dollars. Regionally, most of this revenue came from the Americas. By service type, information technology outsourcing generated 66.5 percent of revenue, while 26 percent of the revenue came from business process outsourcing.