Changes in methods used to manage personal finances in Great Britain between 2004 and 2014 with prognosis for five years time, by channel

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On the internetVisiting a bank or building society in their branchPhoneVia bank/building society smartphone appsOn a tablet devicePost
Ten years ago29%75%20%0%0%13%
Now74%54%17%14%9%9%
In five years time68%35%11%19%20%5%
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Tableau Software
About This Statistic

This statistic presents the finance management methods used by Great Britain's population ten years ago (data from autumn 2004), now and the methods predicted to be used in five years time, as of February 2014. Ten years ago Britons were not using smartphone apps or tablet devices to manage their finances. Instead most (75 percent) visited a branch of the bank or building society. Five years from now, 20 percent of respondents expect to manage their finances on a tablet device.

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