Customer service at selected restaurant chains in the U.S. 2022

Published by Statista Research Department, Feb 1, 2023
As of July 2022, a survey determined that the customer satisfaction of fast food drive-thrus varied by restaurant chain in the United States. Chick-fil-A's drive-thru was rated as "friendly" by 88 percent of respondents.

Customer service at selected restaurant chains in the United States as of July 2022

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Release date

January 2023

Region

United States

Survey time period

July 2022

Number of respondents

1,010 drive-thru customers

Method of interview

Online survey

Supplementary notes

Release date is date of access.

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