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Businesses with BPO or plans to outsource worldwide in 2013, by region
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Businesses with BPO or plans to outsource worldwide in 2013, by region
Share of businesses with business process outsourcing (BPO) or plans to outsource worldwide as of September 2013, by region
by Statista Research Department,
last edited
May 8, 2014
This statistic shows the share of businesses with business process outsourcing (BPO) or plans to outsource worldwide as of September 2013, by region. In South Africa, 48 percent of mid-market business outsource, or plan to outsource, business processes.
In 2015, the global outsourcing industry generated 88.9 billion U.S. dollars in revenue.
Share of businesses with business process outsourcing (BPO) or plans to outsource worldwide as of September 2013, by region
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by Statista Research Department,
last edited
May 8, 2014
This statistic shows the share of businesses with business process outsourcing (BPO) or plans to outsource worldwide as of September 2013, by region. In South Africa, 48 percent of mid-market business outsource, or plan to outsource, business processes.
In 2015, the global outsourcing industry generated 88.9 billion U.S. dollars in revenue.
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- May 2014
- Region
- Worldwide
- Survey time period
- September 2013
- Number of respondents
- 3,300 respondents
- Special properties
- CEOs, managing directors, chairmen and other senior decision-makers from mid-market business in all industries
- Supplementary notes
- The source states the type of survey as "interviews."
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- May 2014
More information
- Region
- Worldwide
- Survey time period
- September 2013
- Number of respondents
- 3,300 respondents
- Special properties
- CEOs, managing directors, chairmen and other senior decision-makers from mid-market business in all industries
- Supplementary notes
- The source states the type of survey as "interviews."
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Global outsourcing industry revenue by service type 2010-2018
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Statistics on "Business process outsourcing (BPO) worldwide"
- Industry overview
The most important statistics
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*Global market size of outsourced services 2000-2018
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*Global outsourcing industry revenue by service type 2010-2018
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the business process outsourcing market worldwide 2000-2018
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)Global market size of BPO by segment Q4 2017
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Contract value of the information technology outsourcing market worldwide 2000-2018
- Global IT services market size in Q4 2017, by segment (in billion U.S. dollars)Global market size of IT services by segment Q4 2017
- Global revenue of outsourced customer experience market from 2015 to 2020 (in billion U.S. dollars)*Size of global outsourced customer experience market 2015-2020
- Geographical distribution
The most important statistics
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*Global outsourcing industry revenue by region 2010-2018
- Total contract value (TCV) of the outsourcing market in the Americas from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the outsourcing market in the Americas 2000-2018
- Breakdown of the global outsourced customer experience market in 2017, by regionGlobal outsourced customer experience market: breakdown by region 2017
- Share of the outsourced facility management market worldwide as of 2019, by region*The outsourced facility management market share by region 2019
- Leading countries in offshore business services worldwide in 2017Leading countries in offshore business services worldwide in 2017
- Most financially attractive countries for offshore business services worldwide in 2017Most financially attractive countries for offshore business services worldwide 2017
- Leading outsourcing companies
The most important statistics
- Business process outsourcing (BPO) market shares in 2016, by vendorGlobal market shares of BPO vendors 2016
- Leading companies in the outsourced customer experience market in 2017, by revenue (in billion U.S. dollars)Revenue of the leading outsourced customer experience service providers 2017
- Revenue of ISS World worldwide from 2009 to 2018 (in billion U.S. dollars)Revenue of ISS World worldwide 2009-2018
- Share of revenue generated by ISS World worldwide in 2017, by business segmentRevenue share of ISS World worldwide by business segment 2017
- Revenue of Accenture plc worldwide from 2010 to 2018, by business line (in billion U.S. dollars)Revenue of Accenture plc worldwide from 2010 to 2018, by business line
- Revenue of CBRE Group from 2009 to 2018 (in billion U.S. dollars)Revenue of CBRE Group 2009-2018
- Revenue of Kelly Services worldwide from 2007 to 2018 (in billion U.S. dollars)Revenue of Kelly Services worldwide 2007-2018
- Revenue of Teleperformance from 2016 to 2018, by business segment (in million euros)Revenue by business segment of Teleperformance 2016-2018
- Outsourcing services
The most important statistics
- What are your current and future outsourcing strategies for the various business functions?Current and planned business functions which are outsourced worldwide 2018
- Leading drivers for using outsourcing services worldwide in 2016Leading drivers for outsourcing services worldwide 2016
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?Factors which create successful outsourcing experiences for businesses worldwide 2015
- How companies respond to issues with business service providers worldwide in 2016Companies response to issues with business service providers worldwide 2016
- For which of the following tasks/ responsibilities do you outsource or utilize in-house staff?Major tasks facility managers outsource or utilize in-house staff 2019
- Percentage of 3PL users who outsource logistics services as of 2018, ranked by the most frequently outsourced servicesMost outsourced services in global transportation and logistics industry 2018
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Leading drivers for outsourcing back-office services worldwide as of September 2013
- Leading drivers for outsourcing back-office services in BRIC countries in 2013
- Leading obstacles in outsourcing for businesses worldwide as of September 2013
- Factors encouraging the outsourcing of back office services worldwide in 2013
- TTEC Holding's cost of services 2013-2018
- Number of business services centers in Poland 2015, by city
- TTEC Holding's revenue 2013-2018
- Number of employees per business services centers in Poland 2015, by city
- Total number of business services centers in Poland 2015, by center type
- TTEC Holding's total workstations 2016-2018
- Total employees for business services centers in Poland 2015, by center type
- TTEC Holding's total assets 2013-2018
- TTEC Holding's net income 2013-2018
- Latin America: BPO industry growth rate 2017, by country
- TTEC Holding's operating income 2013-2018
- Outsourcing finance & accounting back-office processes 2015, by region
- Leading countries for people skills/availability for offshoring worldwide 2014
- Leading countries in business environments for offshoring worldwide in 2014
- Concerns about using BPaaS worldwide as of May 2014
- Geographic coverage of Shared Service Centers (SSCs) 2017
Studies
- Business process outsourcing (BPO) worldwide
- IT outsourcing
- Global REFM Outsourcing Pulse Survey 2019
- Market research
- Consulting services in the U.S.
- Global REFM Outsourcing Pulse Survey 2018
- Synnex Annual Report 2018
- Teleperformance Annual Report 2018
- TTEC Annual Report 2018 on Form 10-K
- Teleperformance Annual Report 2017
- Synnex Annual Report 2017
- TTEC Annual Report 2017 on Form 10-K
- The State of Services and Outsourcing in 2014
- 2018 KPMG International Annual Review
- Global Sourcing and As-a-Service Market Insights 2018
Statistics on "Business process outsourcing (BPO) worldwide"
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Global IT services market size in Q4 2017, by segment (in billion U.S. dollars)
- Global revenue of outsourced customer experience market from 2015 to 2020 (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*
- Total contract value (TCV) of the outsourcing market in the Americas from 2000 to 2018 (in billion U.S. dollars)*
- Breakdown of the global outsourced customer experience market in 2017, by region
- Share of the outsourced facility management market worldwide as of 2019, by region*
- Leading countries in offshore business services worldwide in 2017
- Most financially attractive countries for offshore business services worldwide in 2017
- Business process outsourcing (BPO) market shares in 2016, by vendor
- Leading companies in the outsourced customer experience market in 2017, by revenue (in billion U.S. dollars)
- Revenue of ISS World worldwide from 2009 to 2018 (in billion U.S. dollars)
- Share of revenue generated by ISS World worldwide in 2017, by business segment
- Revenue of Accenture plc worldwide from 2010 to 2018, by business line (in billion U.S. dollars)
- Revenue of CBRE Group from 2009 to 2018 (in billion U.S. dollars)
- Revenue of Kelly Services worldwide from 2007 to 2018 (in billion U.S. dollars)
- Revenue of Teleperformance from 2016 to 2018, by business segment (in million euros)
- What are your current and future outsourcing strategies for the various business functions?
- Leading drivers for using outsourcing services worldwide in 2016
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?
- How companies respond to issues with business service providers worldwide in 2016
- For which of the following tasks/ responsibilities do you outsource or utilize in-house staff?
- Percentage of 3PL users who outsource logistics services as of 2018, ranked by the most frequently outsourced services
- Leading drivers for outsourcing back-office services worldwide as of September 2013
- Leading drivers for outsourcing back-office services in BRIC countries as of September 2013*
- Leading obstacles in outsourcing for businesses worldwide as of September 2013
- Leading factors encouraging the outsourcing of back office services worldwide as of September 2013
- Total cost of services generated by TTEC Holdings from 2013 to 2018 (in million U.S. dollars)
- Number of business services centers in largest cities of Poland as of 2015
- Total revenue generated by TTEC Holdings from 2013 to 2018 (in billion U.S. dollars)
- Number of employees per business services centers in leading cities in Poland as of 2015
- Total number of business services centers in Poland as of 2015, by business services center type
- Number of workstations in use by TTEC Holdings from 2016 to 2018
- Total number of employees in business services centers in Poland as of 2015, by business services center type
- Total assets held by TTEC Holdings from 2013 to 2018 (in million U.S. dollars)
- Net income generated by TTEC Holdings from 2013 to 2018 (in million U.S. dollars)
- Annual growth rate of the Business Process Outsourcing (BPO) market in selected countries in Latin America in 2017
- Total operating income generated by TTEC Holdings from 2013 to 2018 (in million U.S. dollars)
- Have you ever outsourced a back-office process in your finance and accounting department?
- Leading countries for people skills and availability for offshore business services worldwide in 2014
- Leading countries in business environments for offshore business services worldwide in 2014
- Concerns about using Business Process as a Service (BPaaS) worldwide as of May 2014
- What is the geographic coverage of your SSCs?
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