Problems posed by energy companies in Great Britain 2014

This statistic shows how energy consumers rate the biggest problems posed by energy companies in Great Britain in 2014, by gender. Over half of both male and female respondents stated that British energy companies were too focused on profits.

Thinking about energy companies, apart from general energy prices, which of the following, if any, do you think are the biggest problems with energy companies at the moment? - the BIGGEST problem

MaleFemale
They are focused too much on profits55%54%
They are not transparent enough about their actions for finances11%9%
The information they provide is hard to understand8%12%
They do not listen to their customers7%8%
They are all big corporate brands that lack personality6%6%
They are not concerned enough about the environment4%4%
There is a lack of choice of which supplier I can choose4%3%
None of the above5%6%
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Source

Release date

February 2014

Region

United Kingdom (Great Britain)

Survey time period

February 5 to February 7, 2014

Number of respondents

1,669 respondents

Age group

18 years and older

Method of interview

Online interview

Supplementary notes

Base includes all respondents responsible for paying bills.

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Statistics on "Energy consumer experience in the UK"

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