Biggest problems of energy companies in Great Britain 2014

This statistic shows which problems with energy companies British consumers considered the most serious in 2014. 55 percent of respondents stated British energy companies were focused too much on profits, while 10 percent stated the information provided was hard to understand.

Biggest problems with energy companies in Great Britain in 2014

Share of the respondents
They are focused too much on profits55%
The information they provide is hard to understand10%
They are all big corporate brands that lack personality6%
They are not transparent enough about their actions for finances10%
They do not listen to their customers7%
They are not concerned enough about the environment4%
There is a lack of choice of which supplier I can choose3%
Loading statistic...
You need to log in to download this statistic
Register for free
Already a member?
Log in
Show detailed source information?
Register for free
Already a member?
Log in

Release date

February 2014


United Kingdom (Great Britain)

Survey time period

February 5-7, 2014

Number of respondents

1,732 respondents

Age group

18 years and older

Special properties

All respondents responsible for paying bills

Method of interview

Online interview

Supplementary notes

Survey question worded as follows: "Thinking about energy companies, apart from general energy prices, which of the following, if any, do you think are the biggest problems with energy companies at the moment? - the BIGGEST problem."

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$59 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.

Statistics on "Consumer experience of the energy market in the United Kingdom (UK)"

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.