India: barriers in distance selling 2013

This statistic presents information on the leading barriers for distance selling customers in India in 2013. During the survey period it was found that unknown product quality was the main barrier for distance selling for 56.9 percent of respondents.

Leading barriers for cross-border distance selling in India 2013

Share of respondents
High delivery costs21.1%
Uncertain delivery 21.5%
Concern about misuse of payment data 33.4%
No demand because all products are obtainable locally12.2%
Long delivery times27.3%
Unknown product quality 56.9%
No try-on possible before purchase55.7%
Complicated return process47%
No personal advice32.3%
No personal contact person for problems32%
Doubts regarding data protection or the dissemination of data to third parties24.8%
Concern about counterfeited products, product piracy35.1%
Loading statistic...
You need to log in to download this statistic
Register for free
Already a member?
Log in
Show detailed source information?
Register for free
Already a member?
Log in

Release date

May 2014



Survey time period


Number of respondents

Global n = 10,509 to 10,864; India n = 475 to 487

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$59 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.

Statistics on "Online shopping in Italy "

Further Content: You might find this interesting as well

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.