Most important criteria for choosing a vendor among distance selling users in the United States in 2013
United States: seller selection criteria 2013
This statistic presents information on the preference of vendor selection criteria among distance selling users in the United States in 2013. During the survey period it was found that for 56 percent of respondents the most important vendor selection criteria were favorable prices, promotions and special offers.
Most important criteria for choosing a vendor among distance selling users in the United States in 2013
Share of respondents
Large selection of products20.8%
Recommendations and experiences of friends, acquaintances, and colleagues10.1%
Official test seals, reviews, and test reports of independent institutions11.7%
Positive customer ratings on the internet27.4%
Attractive product line12.3%
Favorable prices, promotions, & special offers56%
Straightforward return process11.7%
Free returns23.9%
Choice of preferred payment methods14.2%
Fast delivery19.4%
Free delivery54.8%
Good customer service24.9%
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Sources

Release date

May 2014

Region

United States

Survey time period

2013

United States: seller selection criteria 2013
This statistic presents information on the preference of vendor selection criteria among distance selling users in the United States in 2013. During the survey period it was found that for 56 percent of respondents the most important vendor selection criteria were favorable prices, promotions and special offers.
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