Preferred channels for B2B communication in the U.S. 2013

Published by Statista Research Department, Mar 10, 2014
The graph shows customer preferred communication channels for contacting B2B vendors in the United States as of October 2013. B2B customers preferred e-mail communication (81 percent) to any other channel. Phone contact with vendors was placed second on the list with a 58 percent share.

Customer preferred communication channels for contacting B2B vendors in the United States as of October 2013

© Statista 2023
Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

March 2014

Region

United States

Survey time period

October 2013

Number of respondents

175 professionals

Age group

18 years and older

Supplementary notes

The survey respondents included: residents and CEOS, COO/CFO/CTO/CMOs, Managers / Executives, Directors and VPs, Analysts and Specialists, and Consultants.
The source does not provide information on the type of the survey.
Multiple andwers were possible.

Citation formats
Statista Accounts: Access All Statistics. Starting from $1,788 USD / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$149 USD / Month *
Professional Account
Full access

Business Solutions including all features.

* Prices do not include sales tax.

Other statistics that may interest you

The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Statistics on

About the industry

9

About the region

10

Other regions

10

Related statistics

10

Further related statistics

6

Further Content: You might find this interesting as well

Statistics

Topics

B2B advertising & marketing in the United States Trade show and event marketingContent marketingE-commerce in the United StatesB2B e-commerce in the United States
Statista Accounts: Access All Statistics. Starting from $1,788 USD / Year
Learn more about how Statista can support your business.
Menu