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France: frequency of technical issues during mobile shopping 2015

Published by Statista Research Department, Jun 26, 2016
This statistic shows data on the frequency of French consumers encountering technical issues during mobile research and shopping in 2015. During the survey period, it was found that 12 percent of the smartphone users had rarely encountered difficulties while accessing mobile websites during the research or purchase process.

Do you encounter difficulties using websites when researching products or shopping on a smartphone?

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Sources

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Release date

June 2016

Region

France

Survey time period

January to March 2014; January to March 2015

Number of respondents

1,969 respondents

Age group

16 years and older

Special properties

smartphone internet users

Method of interview

Online panel

Supplementary notes

The original survey question was phrased by the source as follows: "In general, when researching products / shopping on a smartphone, do you encounter difficulties using websites?"
The source adds the following information: "Answers may not sum to 100% due to rounding, no answers, don't knows."

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