Leading customer interface projects in U.S. banks 2014

This statistic presents the most important IT customer interface related projects from a bank's investment perspective in the United States as of second quarter 2014. According to 37 percent of the surveyed bank executives, customer interface projects in the mobile payments area were the focus of investment for the following year.

Which of the following IT customer interface related projects will be the most important focus for your bank from an investment perspective in the next 12 months?

Share of respondents
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Source

Release date

July 2014

Region

United States

Survey time period

Q2 2014

Number of respondents

100 respondents

Special properties

among banking industry excecutives

Supplementary notes

This question was phrased by the source as follows: "As it relates to customer interface, which of the following IT-related projects will be the most important focus for your bank from an investment perspective in the next 12 months?"
The source does not specify the type survey used.

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