Primary reason for digital shoppers in the United States to abandon their carts as of November 2018

Digital shoppers: reasons for abandoning carts U.S. 2018 This statistic presents information on the primary reasons for digital shoppers to abandon their carts in the United States as of November 2018. During the most recent survey period, 63 percent of respondents stated they had abandoned shopping carts due to the cost of shipping.
Show more
Loading statistic...
20162017
Shipping costs too much63%24%
Discount code doesn't work46%26%
Order takes forever to ship36%21%
Have to re-enter credit card info30%16%
Have to re-enter shipping info25%
Slow shipping22%
Long process19%
Bad site navigation18%
20162017
Shipping costs too much63%24%
Discount code doesn't work46%26%
Order takes forever to ship36%21%
Have to re-enter credit card info30%16%
Have to re-enter shipping info25%
Slow shipping22%
Long process19%
Bad site navigation18%
Download Settings Share
Chart type
Datalabels
Share on Social Media
HTML code to embed chart as PNG (FAQ)
Download started
Please be patient - this may take a moment
Description Source More information
This statistic presents information on the primary reasons for digital shoppers to abandon their carts in the United States as of November 2018. During the most recent survey period, 63 percent of respondents stated they had abandoned shopping carts due to the cost of shipping.
Show more
Release date
November 2018
Region
United States
Survey time period
November 2018
Age group
18 years and older
Method of interview
Online survey

More information

Statista Accounts: Access All Statistics. Starting from $588 / Year

Basic Account

Get to know the platform

You only have access to basic statistics.

Register for free

Premium Account

Your perfect start with Statista

  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account

Full access

Corporate solution including all features.

Send request

* All products require an annual contract.
   Prices do not include sales tax
   (New York residents only).
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom

Related Studies: Available to Download in PDF or PPTX Format

Online shopping behavior in the United States
Online shopping behavior in the United States

All Information
in one Presentation

Online shopping behavior in the United States

Everything On "Online shopping behavior in the United States" in One Document: Edited and Divided into Handy Chapters. Including Detailed References.

I think of Statista as Google for researchers. Statista provides you with the information you search for right away.
Dr. Horst Stipp

Dr. Horst Stipp
EVP, Research & Innovation, Advertising Research Foundation

Statistics on "Online shopping behavior in the United States"

  • Overview
  • Behavior and attitudes
The most important statistics
  • Mobile
  • Path to purchase
  • Order delivery
Need help with using Statista for your research? Tutorials and first steps

Further Content: Statistics, Studies, and Topic Pages

Statistics on the topic

Topics

About Statista

Learn more about how Statista can support your business.

Request webinar
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.

News
News