Primary reason for digital shoppers in the United States to abandon their carts as of 4th quarter 2016

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Share of respondents
Cost of shipping86%
Cost of order became to expensive72%
Hassle of return22%
Lack of payment options16%
Security concerns13%
© Statista 2017

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About This Statistic

This statistic presents information on the primary reasons for digital shoppers to abandon their carts in the United States as of the fourth quarter of 2016. A total of 86 percent of respondents stated they had abandoned shopping carts due to the cost of shipping.

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Shopping cart abandonment rate worldwide 2016, by industry+
Shopping cart abandonment rate worldwide 2016, by industry
Shopping cart abandonment rate worldwide 2016, by region
Shopping cart abandonment rate worldwide 2016, by region
U.S. online shopping cart abandonment rate 2012-2015
U.S. online shopping cart abandonment rate 2012-2015
Global online shopping cart abandonment rate 2006-2017+
Global online shopping cart abandonment rate 2006-2017
Distribution of B2C shopping cart abandonment tracking in the Benelux 2016+
Distribution of B2C shopping cart abandonment tracking in the Benelux 2016
Quebec: online shopping cart abandonment rate 2015, by sector+
Quebec: online shopping cart abandonment rate 2015, by sector

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