Primary reason for digital shoppers in the United States to abandon their carts as of 4th quarter 2016

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Share of respondents
Cost of shipping86%
Cost of order became to expensive72%
Hassle of return22%
Lack of payment options16%
Security concerns13%
© Statista 2017

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About This Statistic

This statistic presents information on the primary reasons for digital shoppers to abandon their carts in the United States as of the fourth quarter of 2016. A total of 86 percent of respondents stated they had abandoned shopping carts due to the cost of shipping.

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