Online interaction with public authorities in European countries 2014

This statistic shows the percentage of individuals in selected European countries who had used the internet to interact with public authorities in 2014. Online interaction with public authorities was highest in Iceland, with 85 percent of individuals using the internet in this way.

Share of individuals who interact with public authorities on the internet in selected European countries in 2014

Share of individuals
Iceland 85%
Denmark 84%
Norway 82%
Sweden 81%
Finland 80%
Netherlands 75%
Luxembourg 67%
France 64%
Austria 59%
Slovakia 57%
Belgium 55%
Latvia 54%
Germany**53%
Slovenia 53%
Estonia 51%
European Union (15 countries) 51%
Ireland 51%
United Kingdom 51%
Euro area*50%
Hungary 49%
Spain 49%
European Union (27 countries) 47%
European Union (28 countries) 47%
Greece 45%
Cyprus 41%
Lithuania 41%
Portugal 41%
Malta 40%
Czech Republic 37%
Croatia 32%
Poland 27%
Italy 23%
Bulgaria 21%
Romania 10%
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Source

Release date

December 2014

Region

Europe

Survey time period

2014

Supplementary notes

* EA11-2000, EA12-2006, EA13-2007, EA15-2008, EA16-2010, EA17-2013, EA18.
** Until 1990 former territory of the FRG.

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Statistics on "Media usage in Europe"

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