Leading banks by credit card holder satisfaction in the UK 2014

This statistic presents the average satisfaction scores for credit card accounts with leading banks in the United Kingdom (UK), as of 2014. In that time, First Direct bank scored highest with 66 percent of respondents satisfied with their credit card services.

Leading banks in the United Kingdom (UK) in 2014, ranked by credit card holder satisfaction

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Source

Release date

November 2014

Region

United Kingdom

Survey time period

March 2014

Number of respondents

5,138 respondents

Method of interview

Online panel

Supplementary notes

The source adds the following information: "Score are Which?’s composite measure of customer satisfaction and likelihood to recommend. Providers shown here have a minimum sample size of 30 responses in at least two product areas. This survey was conducted in March 2014. "

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